CEO Morning Briefing — Monday, 2026-03-09
FIRES (from COO scan — items needing immediate action today)
Tashina Miranda — Zero Revenue, Flatline Trajectory Jan $668 → Feb $355 → Mar WK1 $0. Only 12 future appointments booked ($718 total value). Every week at $15.16/hr with zero production is pure cost. Decision required today: exit, booth rent transition, or documented final 2-week intervention.
Megan King — Termination Processing Terminated effective 03-07. Final paycheck needed: 33.6 hrs PTO payout minus $169.96 expense chargeback. Confirm Paychex final check is queued. Remove from Support Staff Bonus eligibility — only Brooklyn Mock and Josiah King remain eligible. GLOBAL_CONFIG still shows her active.
WARNINGS (monitor this week)
- Kerastase Backorder — March Promo at Risk. 14 of 54 units not shipped (Invoice #6042385991). Chronologiste, Nutritive, and Genesis masks featured in March promo — 2 of 3 are backordered. Promo needs a pivot or pause.
- Drake Rosberg — 55% Rebook Rate. Worst in salon by wide margin. Revenue is fine ($1,635/wk) but he's churning his book with 0 new clients.
- Deana Faust — Underperforming. $639 revenue, 55% utilization, 8% RTS, 64% rebook. Half the productivity of peers.
- Chantel Quintana — 71% Rebook (below 75% target), 8% RTS.
- Breanna Harte — $0 This Week. Not in performance data but has 54 future appointments. Needs explanation.
- Ali Guerrero — Still Invisible. $0 revenue, 8 forward appointments. Must increase to 15+ hrs/week now or Aug–Sep breakeven slips.
- Jane Iredale — Sales Collapsed 73%. Holds ~28.5% of inventory value with 21% sell-through. Dead capital.
EMAIL HIGHLIGHTS
Email processing failed (JSON parse error). Fix needed — mail export returned invalid data.
iMESSAGE (business-relevant messages)
- +17208310870 (overnight/morning): Appears to be staff member who stayed late cleaning — "I still have the lobby left," "I finally left. You owe me one." Context suggests after-hours salon work. May warrant acknowledgment.
No other business-relevant messages. One spam (dog grooming promo).
PHOREST DATA
10 reports routed successfully (2026-03-08): - Staff Performance Detail (×4 — duplicates from re-routing) - Inventory Last 7 Days - Service Sales Trends - Sales Transactions Daily (×2) - Retail Sales Trend - Future Appointments 90 Days
All delivered to correct destinations. Data freshness: 2026-03-08.
PAYROLL SNAPSHOT
No payroll report available — runs Mondays (expect later today).
INVENTORY SNAPSHOT
No inventory report available — runs Mondays (expect later today).
TODAY'S ACTIONS (consolidated checklist)
- [ ] Tashina Miranda — Make final decision today: exit, booth rent, or 2-week documented intervention
- [ ] Megan King final paycheck — Confirm in Paychex: 33.6 hrs PTO + (–$169.96) chargeback
- [ ] March mask promo — Pivot to available products or pause; 2 of 3 featured masks backordered
- [ ] Drake Rosberg — Schedule rebook coaching conversation (55% is critical)
- [ ] Ali Guerrero — Increase scheduled hours to 15+/week minimum
- [ ] Breanna Harte — Verify reason for $0 production this week
- [ ] GLOBAL_CONFIG update — Remove Megan King, add Teigan dual-role, note Stacy Salee Level 6 effective PP13
- [ ] Fix email export — JSON parse error blocking email scan
- [ ] Fix agent inbox permissions — Grant
_Agent_Runner/inbox/read access for next scan
AGENT STATUS
| Agent | Errors | Warnings |
|---|---|---|
| Briefing Compiler | 0 | 0 |
| COO Daily Scan | 0 | 0 |
| iMessage Export | 0 | 0 |
| Mail Export | 0 | 0 |
| Notes Sync | 0 | 0 |
| Runner (Monday) | 0 | 0 |
| Runner (Morning) | 0 | 0 |
| Vendor Learning | 0 | 0 |
| Zoom Router | 0 | 0 |
Known Issues: - Email export returned invalid JSON — data not available this run - Inbox directory permissions blocked — emails and Phorest routing not scanned by COO agent directly - GLOBAL_CONFIG stale — Megan King still listed as active, Teigan dual-role and Stacy promotion not reflected
Bright Spot: Teigan Maniatis at $734 in Week 1 of March — on pace to blow past breakeven ($2,900 vs $1,257 cost). Pipeline is working.
Salon revenue on pace ~$99K/month | RTS 16.4% (⚠️ below 17% target) | Rebook 83% (✅) | 15 of 18 stylists producing