Carrera Crest Holdings

CEO Morning Briefing

Sunday, 2026-03-15

CEO Morning Briefing

Sunday, March 15, 2026 | Carrera Crest Holdings


✅ CEO TO DO

⚠️ CEO TO DO note not found in Apple Notes (sync failed after 3 retries). Check Apple Notes manually or verify note title matches "CEO TO DO" exactly.


FIRES (from COO scan — items needing immediate action today)

1. GLOBAL_CONFIG STALE — Megan King still listed as active. Terminated 03-07-2026 but remains in EMPLOYEE ROSTER and SUPPORT STAFF BONUS THRESHOLDS. Affects payroll calculations, bonus eligibility, and all downstream agents. Overdue — fix today.

2. Critical inventory stockouts — high-velocity products at zero:

Product Depletion Rate Urgency
Pureology Color Fanatic 21 Spray 0.43/day HIGHEST
Redken ABC Hair Bandage Balm 0.37/day HIGH
Redken ABC Shampoo Sm 0.23/day HIGH
Mimosa Weekday (alcohol) 0.80/day HIGH — revenue generator
Surface Awaken Therapeutic (shampoo + cond) 0.10/day each MEDIUM

Lost sales every day these stay at zero. Taylor needs this Monday.


WARNINGS (monitor this week)

  1. March Mask Promo — very low adoption. Only 2 Chronologiste Masque add-ons in 4 days (Kathryn 3/12, Stacy 3/13). Zero from other stylists. Nutritive/Genesis backordered — Chronologiste is the only option. Push at huddle or accept supply constraint.
  2. RTS% at 9.6% — well below 17% goal and 15% support staff bonus threshold. Retail is weak.
  3. Jane Iredale at 28.5% of inventory value — exceeds 25% concentration threshold. 21% sell-through. $8,681 tied up in zero-velocity testers.
  4. Inventory shrinkage: $1,158 negative — Mimosa Weekday (-151 units), Tiamo Prosecco (-55). Needs reconciliation.
  5. Tashina Miranda — tracking better but still low. $433 service in 2 days (Mar 10-11). Improvement from Feb ($355 entire month). One $58 refund. Keep watching.
  6. Ali Guerrero — zero transactions Mar 10-13. Associate-track measuring mentorship, but is she getting floor time?

TODAY'S CALENDAR

Today (Sunday 3/15): No events scheduled.

Tomorrow (Monday 3/16): - 12:00–12:30 PM: Matthew Morris X BLVD (30 min) - 3:00–6:45 PM: The Modern Practice Growth Summit — virtual (225 min)

Rest of week: - Tue 3/17: St. Patrick's Day | Bi-monthly TEN SALON company day | 11:45 AM TEN Salon Med Doc (2h) - Thu 3/19: 9:30 PM Pick up Luke & Penelope - Fri 3/20: Eid al-Fitr | 9:00 AM "New Event" (1h) - Sat 3/21: 12:30–5:00 PM Brooklyn (⚠️ duplicate entry) | 2:30 PM Wilson Groom @ 1222 E 6th Ave Denver (conflict with Brooklyn) - Sun 3/22: 10:00 AM St. Baldricks (4h) + 10:30 AM St. Baldricks Event (2h) — overlapping/related entries

⚠️ Sat 3/21 conflict: Wilson Groom at 2:30 PM overlaps with Brooklyn 12:30–5:00 PM.


DASHBOARD STATUS

Dashboard Status Last Updated Schedule Notes
Payroll Dashboard ✅ LIVE 2026-03-15 07:29 Daily AM + Mon full rebuild Current
Inventory Dashboard ✅ LIVE 2026-03-15 06:03 Daily AM Current
Web Station Index ✅ LIVE 2026-03-15 07:41 Daily AM Current
Education Dashboard ❌ NEEDS CREATION TBD Generator not built
Associate Program Dashboard ❌ NEEDS CREATION TBD Generator not built
Marketing Dashboard ❌ NEEDS CREATION TBD Generator not built

DEPARTMENT: INVENTORY


DEPARTMENT: EDUCATION

Leader: Kaeleigh Tran (Education & Coaching)

Major update (Mar 11): Kaeleigh posted the complete 2026 Education Calendar to #education with @channel. Key dates:

Date Class Instructor Audience
Apr 8, 2-4pm Summit Tracking/Planning Chelsea Associates/L1
Apr 13, 10-4pm Curl Class Lindsey Olson In-salon mandatory
May 6, 2-4pm Shades EQ PK Jenisa Associates/L1
Jun 3, 2-4pm Kerastase PK Refresher MANDATORY ALL STAFF
Jul 8, 2-4pm Retail: Teach, Use, Sell Jenisa Associates/L1
Jul 13, 10-4pm Blonding Class Sam Klaver In-salon mandatory
Aug 5, 2-4pm Vivids Becca Associates/L1

DEPARTMENT: ASSOCIATE PROGRAM

Leader: Chelsea Badjar (Level 6 Stylist)

No Associate Program briefing today (runs Mondays). Chelsea posted $1,442 in service revenue over 4 days (Mar 10-13), averaging $361/day. Ali Guerrero (associate track) had zero transactions Mar 10-13 — verify she's getting floor time alongside mentorship hours. Associate Program Dashboard: not yet built.


DEPARTMENT: MANAGER 1:1

One-on-one data could not be loaded this morning. Unable to report on recent COO or manager meeting notes, Zoom summaries, or which months have source data generated. Flag: investigate 1:1 data load failure.


CUSTOMER FEEDBACK (from Outlook contact@yachtclubsalon.com)

No customer emails found in the last 24 hours. Outlook export ran successfully — just no inbound messages.


TAYLOR'S EMAILS (messages from Taylor requiring Philip's response)

No emails from Taylor in the last 3 days.


TAYLOR'S BRIEFING REPLIES

No briefing replies from Taylor in the last 3 days.


EMAIL HIGHLIGHTS (key unread emails worth noting)

Skipped: Culligan promo, SimpliSafe armed alert, Shu Uemura marketing, Nextdoor news.


iMESSAGE (business-relevant messages)


PHOREST DATA (new reports routed)

Phorest router ran at 07:29 — 16 files routed: - Sales Transactions DAILY → _Agent_Runner/data/daily_sales (multiple date variants including 3/14 and 3/15) - Staff Tips DAILY → YCS COO Files/Data/Employees - Inventory List (PDF + XLS) → Inventory On Hand (snapshot mode) - Staff Clock In-Out (PDF + XLS) → Employees (append mode) - ⚠️ 4 warnings in phorest_router log — may indicate duplicate file handling.


PAYROLL SNAPSHOT

No payroll report today (runs Mondays). Key financial flags from P&L: - Feb 2026 payroll at 76% of revenue — above 75% red line, well above 65% target. - Feb 2026 net loss: ($4,273). YTD net loss: ($18,422). - March MTD revenue $60,398 — pacing ~$121K/mo (improvement over Feb's $93.9K).


TODAY'S ACTIONS (consolidated checklist)


DAYTIME WATCHER (intra-day auto-actions — 2026-03-14)

Watcher ran 6 Slack archive syncs (08:00, 10:00, 12:00, 14:00, 16:00, 18:00). No other intra-day actions detected — no new file routing, no dashboard rebuilds triggered outside of morning schedule.


AGENT STATUS (system health)

Agent/Log Errors Warnings Status
Briefing Compiler 2 0 ⚠️ CEO TO DO note sync failed
COO Daily Scan 1 1 ⚠️ Inbox permissions error
Runner Morning 3 6 ⚠️ Investigate
Phorest Router 0 4 ⚠️ Duplicate file warnings
Calendar Export 0 0
Mail Export 0 0
Outlook Export 0 0
iMessage Export 0 0
Slack Sync 0 0
Slack Daily Inventory 0 0
Notes Sync/Writeback 0 0
NAS Sync 0 0
Zoom Router 0 0
Vendor Learning 0 0

Key issues: (1) CEO TO DO note not found — sync failure, (2) _Agent_Runner/inbox/ outside working directory permissions, (3) Runner morning log has 3 errors/6 warnings — needs review.